Frequently Asked Questions

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Q

How do I receive my winnings?

A

Secondary winnings up to $600 will be transferred to your account shortly after receipt of the prize from the Oregon Lottery. You will need to collect prizes over that amount, including jackpot prizes, in person at offices of the Oregon Lottery. In that case, our Customer Service Team will coordinate with you how you will receive your winning tickets.

Q

How will I find out if I win?

A

When you play the lottery online at theLotter Oregon, you don’t have to check lottery draw results yourself to see if you won prizes. We will notify you whenever you win with an automatic email. At the same time, your private account on theLotter Oregon will be updated and you will be able to view the draw details and your win in the Wins section. To find out about your win in the fastest way possible, sign up for theLotter Oregon’s FREE SMS winning alerts by clicking here.

Q

How can I use my win towards future participation?

A

You may use your winnings for future participation in lottery draws or you can choose to withdraw all, or part of them. Your purchases on the site are debited first from your account's balance, and when your account's balance is not sufficient the remaining cost is charged against your default payment method.

Q

Do I have to expose my personal details if I win?

A

According to Oregon Lottery rules, certain information about lottery prizes is public record, including the name of the winner, amount of the prize, date of the drawing, name of the game played, and city in which the winning ticket was purchased. This is because Oregon citizens have a right to know that lottery prizes are indeed being awarded to real persons.

If you win a lottery prize on tickets purchased at theLotter Oregon, non-identifying information (first name, first letter of your last name, and location of your residence) may be published on our website. If you wish to remove any such display of your personal details, please contact our Customer Service team.

Q

Is there any commission on my winnings?

A

All winnings on lottery tickets purchased at theLotter Oregon are paid out commission-free, regardless of the amount. If you choose to withdraw your lottery wins via a bank transfer, a bank transfer fee from your bank may apply.

Q

What happens when I win the jackpot?

A

When you win the jackpot, we will immediately notify you and a member of our Customer Service team will contact you directly to coordinate how you will get your winning ticket so that you can collect your prize in person. We will advise you, where possible, in the win collection process.

According to Oregon State Lottery regulations, your jackpot win is a matter of public record. Therefore, your name, the amount of your prize, the date of the drawing, the name of the game you played, and the city in which your winning ticket was purchased would be made public. This is because Oregon citizens have a right to know that lottery prizes are indeed being awarded to real persons.

We highly recommend that you consult with financial and legal experts to discuss ways of collecting your jackpot prize money while continuing to maintain your privacy.

Regardless of the Oregon Lottery's disclosure requirements, theLotter Oregon will never disclose a winner's identity without their consent.

Q

What is the difference between annuity and lump sum?

A

Jackpot and top prize winners are offered a choice between receiving their prize in annual payments over time or as a lump-sum cash payment. If you choose the annual payment option, your prize will be paid out in installments over a fixed number of years. If you choose the lump sum cash option, you will receive the current cash value of the advertised prize amount. In both cases, relevant state and federal taxes are withheld before prizes are paid out.

Q

Is there a tax requirement on my lottery winnings?

A

Yes. The Oregon Lottery withholds taxes before prize money is paid out. The Oregon Lottery is required to report all prizes of $600 or more to the Internal Revenue Service. For prizes over $1,500, the Oregon Lottery is required to withhold 8% for state taxes. For prizes over $5,000, the Oregon Lottery is required to withhold 25% for federal taxes. The federal tax withholding rate is 30% for non-residents and winners who do not furnish a taxpayer identification (social security) number.

In addition, according to the Internal Revenue Service, winnings from lotteries and raffles are considered gambling winnings. After the end of the year, the Oregon Lottery will send each winner a Form W2-G report showing the amount of lottery prize payments to be reported as income and the amounts of federal and state taxes withheld to be reported as credits on the winner’s federal and state tax returns.

If you have any questions about your tax liability after a lottery win, please consult a professional tax advisor.

Q

How can I be sure I'll receive my winnings?

A

Our payout system is fully automated and regularly audited. Winnings up to $600 are transferred to players' accounts shortly after they have been received from the official lottery operator. Winners of prizes of $600 and up will need to collect their prizes personally. In this case, we will coordinate with the player how they will receive their winning ticket(s).

As specified in our Terms of Service, lottery tickets are owned by the player, not by theLotter Oregon. theLotter Oregon provides a lottery ticket courier service buying official lottery tickets on our customers’ behalf, but has no legal claim to their tickets. In the unlikely event of a dispute, aside from the Terms of Service (which are a legal and binding document), we will also provide our customers with ample proof of ownership.

First, when you buy a lottery ticket on our site, you immediately receive proof of purchase in the form of a confirmation email. Second, each transaction is permanently stored in your account, where it can be viewed and printed at any time. And finally, a scanned copy of your ticket is available in the My Account section, proving that the actual ticket was indeed purchased on your behalf. The scan displays the number selection and relevant draw information, as well as a serial code unique to each ticket. These items (legal agreement, proof of purchase, and the image of the actual ticket) firmly establish that the ticket legally belongs to you.

Our entire operation is geared to ensure that we maintain our reputation as the industry-leading online lottery ticket purchasing service. Our track record shows that winning players get their money.

Q

Can I claim my jackpot prize anonymously?

A

No. According to Oregon Lottery regulations, certain information about lottery prizes is public record, including the name of the winner, amount of the prize, date of the drawing, name of the game played and city in which the winning ticket was purchased. This is because Oregon citizens have a right to know that lottery prizes are indeed being awarded to real persons.

We highly recommend that jackpot winners consult with financial and legal experts to discuss ways of collecting their prize money while continuing to maintain their privacy.

Regardless of the Oregon Lottery's disclosure requirements, theLotter Oregon will never disclose a winner's identity without their consent.

Q

What are secondary winnings?

A

Prizes in a lottery draw other than the jackpot are considered secondary prizes. Each lottery has its own prize division setup, defining the prizes and odds for partial matches. Secondary winnings can be small amounts of money or prizes in the millions, depending on the game, prize divisions, and inclusion of a multiplier feature.

Secondary prizes are always paid out in a lump sum cash payment after relevant taxes have been deducted.

Q

The numbers on my ticket match the numbers drawn. Why didn’t I get a prize?

A

To win a lottery jackpot, all of the numbers on your lottery ticket must match those selected in the draw. If your numbers constitute a partial match with those drawn, you could be entitled to a secondary prize, but this is dependent on the specific lottery’s rules and prize divisions.

If you think that your ticket entitles you to a prize, check to make sure that your matching numbers are all in the same line. Please keep in mind that each line you purchase is actually an independent unit. Also, make sure that you are comparing your ticket with the results of the correct lottery draw and date you played.

If you are still unsure whether your ticket is eligible for a lottery prize, please contact us.

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